RETURN & REFUND POLICY
If you receive a damaged or defective item, please reach out to firstname.lastname@example.org with the following information:
– Order number and exact names of items affected
– Date of arrival
– Condition of item at time of arrival
– Detailed explanation of the issue
– Whether you prefer a refund or replacement
Must be returned within 14 days
You can either return your order for a full refund or exchange it for something else. You must contact email@example.com with your request for a refund or return 14 days from the date of receiving. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.
Thank you for accessing the Aptekoff.com Website (“Site”). We respect your privacy and want to protect your personal information. Please review our Privacy Notice, which also governs your visit to Aptekoff.com, to understand our practices.
We are not responsible for the content or privacy practices on any web site not operated by Aptekoff.com to which the Site links or that links to the Site.
When you visit Aptekoff.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
INFORMATION COLLECTION AND USE
1. Information Collection.
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of the Site https://www.russianfoodusa.com/contact-us.html , or by telephoning, or emailing your request to Aptekoff.com Customer Loyalty Team (347)674-8425 or: info@ Aptekoff.com. Please do not email your credit-card number or other sensitive information.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION